Is Online Shopping - a Quality Compromise?
Consumer Justice Concord
Since the advancement in technology, trades and businesses have been moved to the internet. This has made much ease in our lives. Grocery stores, clothes, shoes, ornaments everything of use has been made a shift to the internet. Stores are now open online. We can search, see and buy anything of their interest. There is the diversity of everything. But, the shopping has not all to do with us to go, search for the thing we need and purchase them. There’s also the quality of the product that matters. We spend money and want to have a reliable product that goes with them for a long time.
In the case of online stores and online shopping, we can’t check the quality of the product as we do when we go to market shopping. We can check the product, analyze it that either it has the quality that we are looking for and whether it is compatible with us. Then, we buy it. But when we do online shopping, we have to rely on the retailer’s description of what quality his product is offering. We have no other choice.
Sometimes, the product delivered at our doorstep is not the one that we ordered. There are possibilities of mess-ups of different consumer’s parcels and it is real. Sometimes, the quality of the product is cheap. And sometimes the retailers are the problem.
We don’t have any other option except to accept the delivery and pay for the product. Most times we are asked for an advance payment for placing the order…